To be India's most trusted and recommended financial service provider.
We want to create an environment of possibilities for our customers and employees by implementing effective business processes through commitment to quality, responsiveness and resourcefulness.
Our employee-first approach encourages us to nurture our employees so they can excel in offering impeccable customer service, enhance their skills and contribute to customer delight. Investing in our employees holds utmost importance to us as they are the closest link to our loyal customers and target audience. We believe in maintaining transparency in business processes thus maximising our efficiency. A strong sense of integrity helps us in keeping our ethical standards high and striving to meet the commitments made to our employees and customers. Our CSR endeavours motivate us to serve the less fortunate with humility.
Happy employees make happy customers. We believe that if an employee is well taken care of and is happy, he will serve customers with enthusiasm and integrity.
If we don't evolve continually, we risk becoming irrelevant. Learning is our value, so that we constantly adapt to this ever-changing, highly competitive environment. Learning is important to adapt to the changing needs of the customers, advance to newer technologies, get ahead of competition and much more.
Honesty with everyone, Ethical Business Practices and keeping our commitments with employees and customers are the values we live by always.
We're in the business to serve customers. 'Service' is our value. The Sales officer is closest to the customer and is placed at the top and his managers are placed at the bottom. The manager is a facilitator spearheading team effort. The entire hierarchy is to facilitate the level above him so that customer servicing is done well.
We desire efficiency from every asset and spend. We treat every amount spent, not as an expense but as an investment. So for e.g. If a new employee needs to be hired, the answer usually is yes. Because, as long as the employee produces efficiently, he is not an expense but a productive investment.
We have a very transparent and open work culture. All levels of the hierarchy are easily accessible to every employee. For e.g. Every employee has the mobile number of the CEO.
We are in the business to serve. The way we do it, is what makes us different from the others. In this cut throat competitive market, gaining and retaining the customer is the most important factor to success.
While climbing up the corporate ladder, we grow and earn more. But in order to keep us humble and grounded we constantly contribute to the society and work for the deprived sections of our society.
Follow our journey as we grow towards gradually increasing our network presence.
We now span over 251 locations across India and are creating significant moments along the way.
Incorporation Year of HDFC Sales